Takahide is the Director of Quality Assurance & Improvement. Takahide is accountable for quality and socially responsible services and ethical practices for Intercultural. Besides the day to day performance of measurability and audit, Takahide and his team continue to embrace critical projects including Council on Accreditation (COA) re-accreditation process and the most recently, the implementation of Electronic Health Record System to comply with the Federal mandate and to facilitate Meaningful Use.
Prior to Takahide’s most recent leadership role, he has provided social services work to diverse population of children and families in Philadelphia through Intercultural. Takahide started with us as an Intern. We are grateful for his many meaningful contributions and very proud to watch his career growth.
Takahide earned a Master’s degree in Social Work and Bachelor’s degree in Social Work from Temple University. He has also completed the Leading for Change Fellowship from Lebow School of Business, Drexel University.
Crystal is the Director of Family Empowerment and Education Initiatives. In this role, Crystal is responsible for the oversight of our Family Empowerment Services (FES), Healthy Start and Enhancing Parenting Skills programs.
Prior to joining Intercultural, Crystal was a Case Management Supervisor for a Family Empowerment Services program in Philadelphia. Throughout her career, she has worked in various non-profit positions serving youth and young adults.
Crystal earned her BS in Rehabilitation Services with a minor in Sociology from The Pennsylvania State University. She holds a MA in Urban Studies with a concentration in Youth Development from Eastern University. In 2018, Crystal received a certificate in Ascending Leadership through the Non-profit Executive Leadership Institute at Bryn Mawr College.
Dr. Kevin London is the Director of Intensive Clinical Services at Intercultural with overall responsibilities for Integrated Behavioral Health Services (IBHS); Functional Family Therapy (FFT) and Family Based Mental Health (FBMH) program services. He provides oversight, strategic direction and guidance to the day to day execution of our mission critical therapeutic services to the most vulnerable school age population and their families. His extensive experiences, clinical skills and direct involvement with members, payors, community leaders and resource networks in the Greater Philadelphia area are pivotal to the success the programs.
Prior to joining Intercultural, Dr. London served as Clinical Director II at Greater Philadelphia Health Action (GPHA) for 4 years. He has over 20 years of expertise in the development and delivery of community mental health, integrated behavioral health care, and trauma focused evidenced based approaches throughout Washington D.C, and Philadelphia PA. In addition, Dr. London is keenly invested in promoting the professional development of the future generation of the behavioral health workforce through adjunct teaching, licensure supervision and training.
Dr. London is a licensed Clinical Psychologist. He earned a Doctorate Degree in Counseling Psychology from University of Maryland. He has a Mater’s of Arts Degree in Counseling and Guidance from New York University, and a Bachelors of Arts in Psychology from University of California.
Elenita Marcha is Deputy Executive Director at Intercultural Family Services, Inc. As a critical member of the leadership team, she focuses on continual operational and process improvements, oversees daily operations; support for all strategic initiatives and partners with all service leaders to ensure that resources, technology, process, compliance and communication are optimized. She is directly accountable for Truancy and Intervention Services, Human Resources; Information and Communication Technology; Business Services, Grant Management and Facilities Management. As part of her domain expertise, she provides program management to our clinical transformation initiatives. She is keen to leverage industry best practices to help our agency’s path forward.
Prior to joining Intercultural, Elenita served as Engagement Leader and Executive for several Healthcare Providers including (Cancer Treatment Centers of America, Children’s Hospital of Philadelphia, AmeriHealth Caritas and Siemens Medical Solutions). She provides depth of expertise in solution mapping and enterprise architecting integrated pathways that helps improve the patient journey along the healthcare continuum. In addition, for twenty years Elenita served as pro bono Executive Director of Exodus to Excellence, a non-profit STEM organization that served rising high school students in the greater Philadelphia area.
Elenita Marcha earned a Master’s Degree in Business Administration from Drexel University. She has a Bachelor’s of Science Degree in Business and Finance from Eastern University. In addition, she is a certified PMP (Project Management Professional), certified TOGAF (The Open Group Architecture Framework) and certified Zenger-Miller Facilitator.
Michael is Interim Chief Executive Officer (CEO) at Intercultural since February 2022. In this role, Michael oversees internal and external agency activities, including senior management, business development, and program management, and collaborates closely with the organization’s leadership team and Board of Directors.
Previously, Michael served as President and CEO of theVillage, a Philadelphia-based organization that merged with Silver Springs – Martin Luther School during his tenure in 2019 to form Gemma Services, a $40 million behavioral health and education agency; and was Interim Executive Director at Fairwinds – Nantucket’s Counseling Center. As a consultant, Michael worked with Esperanza, a Philadelphia-based poverty alleviation and community development conglomerate, and Center City District (CCD), Philadelphia’s business improvement district. Prior to this work, Michael was Director of Philanthropic Partnerships with the Pew Charitable Trusts in Washington, DC. In Austin, TX, Michael was an Adjunct Professor at the LBJ School of Public Affairs at the University of Texas at Austin; Strategic Development Counsel at KUT, Austin’s NPR Affiliate; and Vice President of Austin Habitat for Humanity. Michael was also a classical music critic and features writer with the Austin Chronicle.
Michael earned a Master of Public Affairs from the LBJ School of Public Affairs at the University of Texas at Austin, where he focused on public finance and economics, and holds a Bachelor of Arts from The New School University in New York.