two people leaning on each other

Family Empowerment Services (FES)

Family Empowerment Services (FES) is a voluntary community-based service that provides support and resources to maintain a family's health, safety, and stability in their home. FES helps to avoid DHS involvement that can lead to a child’s removal from the home.

FES Team group photo

Helping Families Become Self-Advocates

FES case managers are assigned to work directly with a family. Case management services involve linkage to community resources such as furniture and food and emergency financial assistance that include, but are not limited to, rent and security deposits to secure housing, as well as utility bills. Case managers help families become knowledgeable self-advocates for future needs. 

dad and son

Eligibility Requirements

To be eligible for services, all families must:


1. Reside in the city of Philadelphia
2. Have a child in the home 17 years old or younger

little brothers hugging

How to Access Services

Call IFS directly at 215-386-1298 

Call DHS hotline at 215-683-6100